Business Email Config

SSL/TLS settings:

Incoming mail server Settings: Use SSL/TLS

IMAP
Hostname: us2.imap.mailhostbox.com  
port number: 993

POP
Hostname: us2.pop.mailhostbox.com  
port number: 995

Outgoing mail server Settings: Use STARTTLS

SMTP
Hostname: us2.smtp.mailhostbox.com.
Port no: 587

Username : complete email address
Password : ****

While setting up your account, make sure you have enabled "My Server Requires Authentication"

Do not enable "Log on using Secure Password Authentication"


======================

NONE SSL/TLS settings:

Incoming mail server Settings: Use NONE

IMAP
Hostname: us2.imap.mailhostbox.com  
port number: 143

POP
Hostname: us2.pop.mailhostbox.com  
port number: 110

Outgoing mail server Settings:  Use NONE


SMTP
Hostname: us2.smtp.mailhostbox.com.
Port no: 25 or 587

Username : complete email address
Password : ****

While setting up your account, make sure you have enabled "My Server Requires Authentication"

Do not enable "Log on using Secure Password Authentication"

Setting up mail in Microsoft Outlook

Follow this guide to set up your email account with IMAP in Outlook for Microsoft 365 and Outlook 2016, 2019, and 2021 for Windows.

If you are making changes to your account settings, are moving mails from one account to another, or especially if you have set up your account as a POP account, it’s essential to make a backup of your email.

This way, you make sure you don’t lose any critical emails if something goes wrong. Every email client has its way of doing this, so please follow the instructions for the email client you’re using.


Step 1 – Open Outlook and click File

Open Outlook on your computer and click File in the top left corner.

file.png

Step 2 – Click Add account

Click Add Account to start setup.

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Step 3 – Type in your email address

Type in the email address you want to add and click Connect.

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Step 4 – Enter your password

  1. Type in your password, it is the password that you also use to log in to Webmail.
  2. Click Connect to continue.

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Step 5 – Close automatic setup

Click Done to complete setup.

Please continue on the rest of steps 6-9 since these are important for correctly synchronising the folders in your mailbox.

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Step 6 – Go to File again

Your email account is now set up, but you need to add an additional setting to make sure all emails are delivered to the correct folders.

Go to File again.

file.png

Step 7 – Go to Account Name and Sync Settings

  1. Select the email you want to check the settings for in the drop-down bar at the top of the screen.
  2. Click Account Settings.
  3. Select Account Name and Sync Settings in the drop-down menu that appears.
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Step 8 – Set the Root folder path

  1. Under Folder settings, type in INBOX as the Root folder path, all in capitals.
  2. Click Next to save your settings.
8.png

Step 9 – You are done!

Click Done and go to your inbox. Here you can see that all folders are on the same level as your inbox.

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Configure Your Email Address On Your Mobile Device

OVERVIEW:

The following article will guide you through configuring your email on an Android device, iOS device, Blackberry device, Windows Mobile etc.,


 
REQUIREMENTS:

Before you start, be sure you have the following handy:

Your domain name: example.com

Your email address: johndoe@example.com

Your email account password.  

1A. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Kitkat OS):1. Click on the Applications / Menu button on the Home Screen of your Android Device

main1

2. Open the ‘Email’ Application.

scr_setup_android_email_01

3. Select the Account Type as either ‘POP’ or ‘IMAP account’. (Recommended Configuration – IMAP)

scr_setup_android_email_03

4. Enter your Email address & Password > Click on Next

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5. Enter the information as per the instructions provided on the following screen:
User name: <Complete Email address>
Password: <Email Password>*** For IMAP Configuration
IMAP Server:
imap.your-domain-name (eg: imap.demomonkey.org)
Port: 143*** For POP Configuration
POP Server:
pop.your-domain-name (eg: pop.demomonkey.org)
Port: 110Security Type: None
Click on Next

6. Enter the information as per the instructions provided on the following screen:

SMTP Server:smtp.your-domain-name (eg: smtp.demomonkey.org)
Port: 587
Security Type: None
Require sign-in: Keep in marked/ticked
Click on Next
User name: <Complete Email address>
Password: <Email Password>.
Click on Next7. Select ‘Email check frequency’ ‘Notify me when email arrives’ as per your preference.

set-up-email-on-android-figure-seven

8. Give an account name for the configuration (optional).
Enter Your Name and click on Done.

android.account.name

9. You have successfully setup an email account on your Android Device.
You may try sending/receiving a test email from the email application.

1B. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Lollipop 5.x.x onwards):To set up Email account via IMAP/POP3/SMTP protocols, do the following:1. Open Settings of your Android device and tap on Accounts menu in section Personal:

PELollipop1

2. Tap on Add Account at the very bottom of the screen:

PELollipop2

3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account.  Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly:

PELollipop3

4. The next screen will prompt you to enter your email address.Make sure to type in full Email address:

PELollipop4

5. Once done, tap Next to proceed to the next step.

6. Here you will need to indicate your email account password.

NOTE: if by any chance you do not remember your password, you can easily reset it using the following tutorial.

PELollipop5

7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose. Make sure to use the following settings for IMAP:

Username: full email address
Password: password for this mailbox
Server: imap.yourdomain-name.com i.e., imap.tester.com
IMAP Port: 143 or 993
Security Type: None or SSL/TLS (Accept All certificates)

PELollipop6

8. If you decided to use POP3 protocol, the following settings should be indicated:

Username: full email address
Password: password for this mailbox
Server: pop.yourdomain-name.com i.e., pop.tester.com
POP3 Port: 110 or 995
Security Type: None or SSL/TLS (Accept All certificates)

PELollipop7

9. Once done, tap Next to verify the settings and proceed to Outgoing Server settings menu.

10. Here you will need to fill in the corresponding fields as shown below:

SMTP Server: smtp.yourdomain-name.com i.e., smtp.tester.com
Port: 587 or 25
Security Type: None or SSL/TLS (Accept All certificates)
Username: full email address
Password: password for this mailbox

11. Once ready, tap Next to verify SMTP settings and finish the account setup:

PELollipop9
PELollipop11

2. CONFIGURE YOU MAIL ACCOUNT ON iOS DEVICE (iPHONE) with IOS 7 and newer :

From the Home screen, choose Settings.
settings

Next, tap Mail, Contacts, Calendars.

In the Accounts section, tap Add Account.

Choose your email account type. For setting up email to work with our service, choose Other.

other

Select Add Mail Account under the Mail section.
addmail

Enter your account information.
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On the next screen, enter your account details.

incoming_dv
outgoing_dv

Incoming Mail Server

For POP protocol
Host Name: pop.mt-example.com
Port: 110
User Name: john@mt-example.com
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.

For IMAP protocol
Host Name: imap.mt-example.com
Port: 143
User Name: john@mt-example.com
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.

Outgoing Mail Server (SMTP)
Host Name: smtp.mt-example.com
Port: 587 or 25
User Name: john@mt-example.com
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.

Once the email configuration is added, tap Next to continue.

After you fill in each section for the incoming and outgoing server, your phone will attempt to verify the server. If you see this below warning, please click on Details. You will then see the details for the certificate in use. Make sure to select to trust the certificate. The certificate is a self-signed certificate used by email server. The certificate information should show that it is coming from your mail server. If it is, then click the options to trust the certificate and then your iPhone will be able to confirm the server.

cannot verify

Congratulations your account information is now setup successfully !!

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Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section. 4. Configure Your Mail Account On Windows Mobile Device :1. Swipe left to view the Apps list.

applist_winmobile

2. Tap Settings.

settings_winmobile

3. Tap Email + Accounts.

win_emailacc

4. Tap Add an Account.

win_add account

5. Tap Advanced Setup

win_Advancedsetup

6. Enter your Email address e.g. johndoe@letsguide.it.
Password is the password that you selected for the email account in the Control Panel.
Tap Next.

winphone-advanced

7. Tap Internet email.

win_internetemail

8. Enter an Account name, this is only a description to identify this e-mail account. You can enter anything here.
Enter Your name, this will be shown to people receiving emails from you.
For Incoming email server enter:imap.your-domain-name (eg: imap.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)9. Set Account type to IMAP4.
Enter your email address as Username as your complete email address e.g. johndoe@letsguide.it.
Password is the password that you selected for the email account in the Control Panel.
Scroll Down.10. For Outgoing (SMTP) email server enter:
smtp.your-domain-name (eg: smtp.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
b. Check Use the same username and password for sending email.
c. Uncheck Require SSL for incoming email.
d. Uncheck Require SSL for outgoing email.11. Download new content : You can use this setting to download new emails in equal intervals of time as per your choice. You can select from the following options :
a. every 15 minutes
b. every 30 minutes
c. hourly
d. every 2 hours
e. manually12. Download email from : You can use this setting to download previous emails. You can select from the following options :
a. the past 7 days
b. the past 2 weeks
c. the past month
d. anytime. 13. Setup is now done. Tap sign in and you should be good to go !!

Outlook-Mail-Settings

5. Configure Your Mail Account On Blackberry Mobile Device :Please note: that these screenshots are from Blackberry 9800 3G running OS version 6.0.0.141.These instructions may be slightly vary on different models and OS versions.
However, the server settings remain the same as mentioned on this page
You may also refer Blackberry’s KnowledgeBase on the following link: http://stik.in/qS1. From your home screen, scroll down and tap Setup.

BlackBerry_Email_Settings

2. Tap Email Accounts.

bb_addemail

3. Tap Internet Mail Account.
Skip to step 4 if you have no email accounts on your Blackberry already.

blackberry_intmail

4. Tap Set up another email account.

bb2

5. Tap Other.

blackberry_bbother

6. Enter your Hover email address and password then tap Continue or Next.

BlackBerry_Settings

7. A processing message will be displayed on your screen.8. Tap Change Settings.

9. Scroll down and tap on Advanced Options. The following settings need to be edited:If you are setting up POP configuration:

Email Server:
pop.your-domain-name (eg: pop.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
Use SSL: Do not check this option

If you are setting up IMAP (Recommended) configuration:

Email Server:
imap.your-domain-name (eg: imap.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
Use SSL: Do not check this option

Tap Save.10. If you get the error message below, then you should try again with SSL disabled. Tap OK and open Advanced Options again.11. Change your email server to:
pop.you-domain-name / imap.your-domain-name (For Free Email Service / Business or Enterprise Email Hosting Plans) (POP/IMAP)
mail.your-domain-name
Leave SSL unchecked and then tap Save.12. Enter your email password to validate your changes and tap OK.13. The account has been configured! Tap on Return to Setup.

BlackBerry_Success

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